Who do I return my order to?

As our brands handle their own shipments, any returns must be sent directly back to them. Please log into your SilkFred account and request a return via the “My Orders” section. Once requested, you will receive email confirmation of where to return your item(s) to.

Have more questions? Submit a request

2 Comments

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    Denise Harte

    I am still waiting for the address to return a dress - order no: 2119320 - product code FR4409W.  Thank you

     

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    Robyn Brown

    Hi there,

    I need to return an order consisting of multiple brands. Does this mean that I need to return each item to each address and incur the cost for all of them? Or can I send it all to SilkFred ?

    Thank you,
    Robyn

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