Who do I return my order to?

As our brands handle their own shipments, any returns must be sent directly back to them. Please log into your SilkFred account and request a return via the “My Orders” section. Once requested, you will receive email confirmation of where to return your item(s) to.

Have more questions? Submit a request

4 Comments

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    Jane Mortin

    We're do I take my order to return it

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    Aisling Hagan

    I returned a parcel to the address SilkFred Ltd, Clipper Logistics, 43 Suez Road, Brimsdown, EN3 7SN which was given to be by Cleo on the customer service team. This was sent on the 14th of august and still has not arrived, is there anyone here to actually receive the order?? There is £65 worth of clothes in there that I need returned

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    rebecca elliott

    Hi I am trying to return my parcel but the collect plus location says I need a bar code that they scan. How do I sort this please

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    Sheila Power

    I wish to return my order I need an address ! This returns policy is dreadful and I won’t buy again from Silkfred .

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