Who do I return my order to?

As our brands handle their own shipments, any returns must be sent directly back to them. Please log into your SilkFred account and request a return via the “My Orders” section. Once requested, you will receive email confirmation of where to return your item(s) to.

Have more questions? Submit a request

2 Comments

  • 0
    Avatar
    Tracey Ryder

    Your website is very badly laid out!! I paid by palpal and did not open an account and whar a nightmare to do so!! Why in the search bar does it not show it rather than taking you to the Q&A section?

  • 0
    Avatar
    Claire Fenna

    I paid via Paypal & wish to return an item of clothing for a refund, but I am unable to do so as information suggest that I 'Log into my account' & request a return via "My Orders" which I am unable to access as I do not have an account. 

    Help please on how I can return this item.

    TIA 

    Claire Fenna

Please sign in to leave a comment.
Powered by Zendesk