My order has arrived, but items are missing

Many of the independent brands you shop with on SilkFred.com handle their own shipments. If you have ordered multiple items sit tight, the remaining pieces will be with you shortly. If you think there is a problem, contact us at [email protected] and we will check it out for you.

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4 Comments

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    sarahcwareham

    I'm still waiting for my order 1437386, only part of it has been delivered and the tracking number isn't recognised by the Royal Mail. I've emailed you but I'm waiting to hear back.

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    Clare Mayhew

    Hi, I received my order: 1583889 but it only had two items in it instead of 3. Could you please let me know when the third item is?
    Thanks

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    Mariademetri

    Hi, regarding my order 1636869, from what I can tell, it doesn't seem like I will be receiving it any time soon as it is proving difficult to trace its whereabouts. I needed it for this weekend so fir that reason I am asking for a full refund as soon as possible so I can purchase it from elsewhere with a more reliable service

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    kate smith

    i placed an order of 6 items and only 3 have arrived but i have been charged for 6? im still waiting for an email response from you 2075834.

     

    you really should have a contact number. its difficult to get responses from you 

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