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How SilkFred works
How does SilkFred work?
Using the website
How do I find things on the site?
I've forgotten my password. What do I do?
Staying in touch
How can I contact you?
Help, I have a question and I need an answer
I want to be the first to know about new collections & promotions
I have a specific question about a product. What should I do?
I need help choosing an outfit!
What payment methods do you accept?
Is your site secure?
How can I track my order?
How do I amend my order?
My order has arrived, but items are missing
Who do I contact if I have an enquiry about my order?
How long will delivery take?
Can I get next day delivery?
Where is my order?
What is your returns policy?
How do I return my order?
Who do I return my order to?
When will I be refunded?
How long do I have to return it?
Have my returned items reached the designer?
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