Help, I have a question and I need an answer

We hear you! We are here to help. Find us on Facebook, Instagram, Live Chat or drop us an email to hello@silkfred.com

Have more questions? Submit a request

2 Comments

  • 0
    Avatar
    laura matthews

    Hi

     

    I have not received my item ordered on 26.12, although the payment has been taken out of my account. I have sent 3 emails but received no response. Please can you contact me asap?

     
    Order Reference: 0736992

     

  • 1
    Avatar
    Customer Experience

    Hi there Laura, I can see that your order arrived on 5th January. I am very sorry for the delay here.

    Miriam, I can confirm that your refunds were processed today 10.01.16

    Thanks so much for your patience

    #SFteam

Please sign in to leave a comment.
Powered by Zendesk