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  • 0
    laura matthews



    I have not received my item ordered on 26.12, although the payment has been taken out of my account. I have sent 3 emails but received no response. Please can you contact me asap?

    Order Reference: 0736992


  • -1
    Miriam Prádanos Estrada
    Edited by Miriam Prádanos Estrada
  • 1
    Customer Experience

    Hi there Laura, I can see that your order arrived on 5th January. I am very sorry for the delay here.

    Miriam, I can confirm that your refunds were processed today 10.01.16

    Thanks so much for your patience


  • 0

    PLEASE can somebody get in touch with me ref a return I wan to make. Order number 1375035


  • 0

    I ordered a playsuit in a size 10, but you've sent me a size 8! I'm going on holiday tomorrow and need you to send me the correct size by 1 p.m. tomorrow. 


    Absolutely appalling service. I can't even speak to anyone!!!

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